Adding a new LDAP Server 


The process to adding a new LDAP Server is detailed below in the follow step by step instructions:


  1. Select LDAP Servers from the Utilities menu and select Add LDAP Server 



  2. Enter the server's Details - this includes the following information: 
    • Primary Server: this is the server that has Active Directory services installed for the rest of the network. Generally, the default port is 389 (or 3268) as determined by AD services.

    • Alternate Server: this is another server that has AD services and serves as a "backup" or secondary server to the primary server. Again, generally, the default port is 389 (or 3268) as determined by AD services. This may or may not be applicable to your installation.

    • Global Catalog Server (Optional): this is the server that indexes a "multi-domain" AD forest. This may or may not be applicable to your installation and generally, the default port is 3268 as determined by AD services.

    • Connection Details: enter the Distinguished Name, which is the identifier for your domain - then enter the username and password. Note: you will need to contact your IT department to get the correct credentials. Advise your IT department that a "service account" should be used if possible.

    • Test Connection: when testing the connection, click "Test Connection", and wait for the connections to be tested. By default this test runs across all sections, ie. Primary Server, Alternate Server, Global Catalog Server; whether there is data or no data entered. Once tested, the results will be displayed.

      Note: This may cause those servers for which no information is entered to fail and be marked with a * and message written in red. You are able to continue through the wizard, as not all installations will have an Alternate Server (backup) that needs to be entered

  3. Click Next to Continue 

  4. When querying the LDAP or AD objects, you are able to place restrictions or rules. Enter in any applicable Restrictions to apply to the server.  For example, you only want to return results for all employees of and affiliated organization. 


    Click Next to continue 
  5. Add a Trust Domain if your installation has different disconnected AD domains that both need to access the intranet. Enter the fields as indicated (explanation of field names above). Click Next to continue 



  6. Review the details, click Back to make changes


  7. Click Finish to save and the list of current LDAP servers will be displayed. To change the default server, select the applicable radio button